Especially for In-house solutions we support the airport operator in daily business by providing
“Help Desk Services” are support services in day-to-day operations. For short-term questions, AI-MS experts can be contacted to answer “online” and to work out solutions together with the customer directly in the respective computing model.
“Data Exchange Services” are supporting the user to transfer big data (e.g. financial data, human resource data, technical project data, etc.) into the calculation models annually. Of course, other data, such as traffic statistics can also be transferred short-term (daily, weekly, monthly, etc.
“System Update & Process Management Services” represent a service package which covers updates of the software applications, which are installed free of charge and improvements in the organization of the planning process.